Accept restaurant phone orders without employees.
Voice AI takes food orders via phone, WhatsApp, Text and sends it directly to your POS and Kitchen. Never gets sick, Never quits or asks for days off!
- Phone
WhatsApp- Text
Receive Orders on 3 Channels in 60 Languages
One number for phone, WhatsApp and text. Every order lands in the same kitchen queue, so nothing fires twice.
Phone
Answers every call instantly and takes complex orders with modifiers.
Thanks for calling. Pickup or something else?
Pickup. One chicken tikka masala, spicy.
Got it. Anything else?
Guests order the way they already chat, with quick replies and menu prompts.
Hi, I need to place an order
Happy to help. What would you like today?
Garlic naan and plain rice
Text
Plain SMS ordering for customers who prefer it, with payment links over chat.
Can I order for pickup at 7?
Sure. Here's your order and a secure payment link.
What changes when GrubDial picks up
Before GrubDial
Ringing phones. Staff on hold. Missed orders.
- Busy signals during the lunch and dinner rush
- Staff pulled away from guests and the kitchen
- Orders written down wrong over a noisy line
- Calls after hours go unanswered
With GrubDial
Every call answered. Every order in your POS.
- Unlimited calls at once, with no hold times
- Items and modifiers confirmed back to the guest
- Tickets print in the kitchen automatically
- Your team stays focused on guests and food
How it works
From the first ring to the kitchen printer in one conversation.
A customer places an order
They call, WhatsApp or text your number. GrubDial answers right away.
I'd like a large margherita for pickup.
Great choice. Anything else?
GrubDial confirms it
It captures items and modifiers, reads the order back, and offers card on the call, a payment link by text, or cash at pickup.
- Items and modifiers
- Order read back
- Payment option chosen
Straight to your POS
The order lands in your POS and prints on your kitchen printer like any other ticket.
1 × Large margherita
Pickup · Paid by link
Turn it on for the rush. Off when it's slow.
You decide when GrubDial answers. Switch it on for the lunch and dinner rush, holidays or short-staffed nights, and off when your team has time. You only pay for the orders it takes.
GrubDial is answering
AI takes every call, WhatsApp and text
24/7
Always on. Never misses a call.
60 languages
Serve every guest in their language.
Straight to your POS
Orders flow into your kitchen.
Everything you need to take more orders
GrubDial handles the conversation, the payment and the ticket, so your team can focus on guests and food.
Genius POS
- + other popular POS
Orders go straight to your POS
Works with Square, Toast, Clover, Lightspeed, Aloha, Genius, SpotOn and 20 other popular POS systems. Tickets print on your kitchen printer.
Your order total is $16.50
Pay securely
Receipt sent automatically
Payment links and auto receipts
Guests pay by a secure link over text or WhatsApp, and receipts send automatically.
Secure payments on the call
PCI-compliant card payments, Apple Pay and Google Pay, or cash at pickup.
Speaks 60 languages
Every guest orders in the language they're most comfortable with.
No busy signals
Handles unlimited calls at once, so nobody waits on hold during the rush.
Would you like to add garlic naan to your order?
Yes, add two please.
Smart upselling
Suggests add-ons and sides at the right moment in every order.
You control when it's on
Switch GrubDial on and off whenever you want from your dashboard.
Settle disputes with recorded calls.
Every call and order lands in one dashboard. When a guest says the order was wrong, you can listen to exactly what they asked for.
Recorded calls
Play back any call to settle disputes and wrong-order complaints.
Every incoming call
See each call as it comes in, with its time, length and outcome.
Order summaries and details
Open any order to see exactly what was asked for and confirmed.
Analytics
Track how many orders GrubDial takes and when your busy hours are.
Simple pricing. Pay only when you use it.
0%* or 5% of AI order total + 3% if order paid by credit card
Turn GrubDial on and off as you wish. When it's off, you don't pay.
* 5% passed on to customers as menu price increase
Start with 30 days free
Join a 30-minute demo
See GrubDial take orders and get your questions answered.
Go live
Connect your number and POS, then switch GrubDial on.
30 days free
Take real orders free for 30 days. No contract.
Frequently asked questions
Still have questions? Ask us anything in the product demo.
Ready to take more orders?
Turn GrubDial on whenever the phones get busy, and only pay when you use it.
Start 30-day free trial